RELATIONAL AI THAT
COMPOUNDS. EDG-CLAIMABLE.
Custom relational AI agents — companions, characters, concierges, brand voices — built around your product and your customers. Powered by Gemini 3.1 Flash Lite at ~1/20th the output-token cost of GPT-5.5 or Claude Opus 4.7, sharper every quarter, and eligible for up to 50% subsidy under the Enterprise Development Grant.
~5 min · downloadable PDF brief · email-gated
Frontier-quality output.
~5% of the API cost.
Most agent work is context-bound, not reasoning-bound. Sonzai is built around Gemini 3.1 Flash Lite — the Relationship Layer assembles memory, personality, mood, relationships, and a knowledge graph into every prompt, so a $1.50/M-output model lands as well as a $25–30/M frontier model on the work that matters.
$0.25/M input, $1.50/M output. Sonzai's harness pairs it with personality, memory, mood, relationships, and a knowledge graph — so the output quality matches frontier models on the work that matters.
Better lightweight model drops next month? Point a config flag at it. Your agents inherit it instantly — no retraining, no migration, no relationship reset.
Bring your own model — Llama, Qwen, DeepSeek, fine-tunes — self-hosted via vLLM, Ollama, or TGI for regulated workloads. Same Relationship Layer, your hardware.
A HUMAN HIRE PLATEAUS.
AN AI EMPLOYEE COMPOUNDS.
Every session ends with sessions.End() — kicking off fact extraction, personality drift, mood update, quality scoring, and per-pair retrieval re-tuning. The agent that meets your customer next quarter is materially better than the one that met them today.
Lead Qualification SDR
Headcount cost · S$50–70K / yr
- —Inbound enrichment + scoring
- —Discovery calls qualified to BANT
- —CRM hygiene + handoff notes
- —Persistent context per lead
Customer Support Tier-1
Headcount cost · S$36–50K / yr
- —70% of repeat tickets fully resolved
- —Context across every prior conversation
- —KB writes verified by the agent itself
- —Escalation packets prepped for Tier-2
Travel Ops / Itinerary Build
Headcount cost · S$40–60K / yr
- —Itineraries assembled from supplier data
- —Margin checks + auto-rebooking flags
- —Group coordination across travellers
- —Compounds with every season
Salary ranges from public Singapore market data (MyCareersFuture, Glassdoor SG, market reports). AI agent cost depends on integration scope; typical first build runs S$30K–80K of which up to 50% may be EDG-claimable.
One world.
Every character. Every player.
The reason a Sonzai agent gets sharper with tenure: every agent on your project shares a typed knowledge graph. One agent learns the user's preference, another picks it up on the next channel; a brand voice updates the customer context, the concierge sees it next turn. Documents auto-ingest, agents auto-update the KB, newer information supersedes older facts. Compounding context — the relational memory that doesn't reset.
- —Intra + inter-agent — same graph, all your agents share it
- —Typed facts (Person, Account, Decision, Promise, Document)
- —Documents auto-ingest; agents auto-update the KB
- —Newer information supersedes older facts, automatically
Sharper every quarter.
Without re-training a thing.
Every conversation ends with sessions.End() — kicking off fact extraction, dedup, personality drift, mood update, diary, and quality scoring. Per-(agent, customer) SGD and bandits tune retrieval to that specific account. The agent that walks into next quarter's conversation is measurably sharper than today's, with zero training infrastructure on your side.
- —Per-(agent, user) retrieval tuned by SGD on each session's reward
- —Multi-armed bandit (Thompson sampling) over memory clusters
- —Shadow-rollout RL with auto-revert — production never sees a bad policy
- —Daily/weekly jobs: tree pruning, decay, diary, milestone detection
Up to 50% covered.
We help you draft the case.
Custom AI agent builds typically fall under EDG's Innovation & Productivity pillar — Automation, Process Redesign, or Product Development. We have delivered AI work at DBS and OCBC, and we structure every engagement to give Enterprise Singapore the artefacts it expects: scope, deliverables, KPIs, and a final report.
Discovery
Free 30-min call. We confirm fit and EDG-shape.
Proposal
EDG-aligned scope, KPIs, milestones, and pricing.
Build & claim
We deliver. You submit the final report and claim.
- Registered & operating in Singapore
- ≥30% local equity (SG / SG PR)
- In a financially viable position
- Ready to start within ~3 months
- Project drives capability, productivity, or revenue
THREE FRONTIERS,
ONE RELATIONSHIP LAYER.
Each productised solution lives on the same compounding runtime. Click through for the architecture, KPIs, and deployment shape.
Compliance-grade AI agents for banks & fintechs
Built on a track record of S$70M+ value at DBS Bank and Singapore's first generative-AI rollout at OCBC. PDPA + MAS-aligned engagement shapes.
Read the deployment02 / Travel & HospitalityItinerary-build, operations, & guide coordination
AI agents that compound across travel seasons — supplier-aware, margin-aware, and capable of running 24/7 across timezone-spread travellers.
Read the deployment03 / Lead QualificationAn SDR that compounds and never resigns
Inbound enrichment, scoring, BANT qualification, and CRM hygiene — with persistent memory of every lead, account, and decision-maker.
Read the deploymentDiscovery to production.
Typically 4–8 weeks.
Discovery
30-min call, free. Workflow audit, AI agent shape, EDG-fit confirmation.
Proposal
EDG-aligned scope, KPIs, milestones, integration plan, and pricing.
Build
Relationship Layer agent design, knowledge ingestion, integrations, eval rubric.
Pilot
Live in your stack against a controlled cohort. Quality scorecards. Adjust.
Scale
Production rollout, retrieval re-tunes per pair, knowledge graph compounds.
THE QUESTIONS
FROM SG FOUNDERS.
Is Sonzai EDG-eligible?
EDG eligibility is determined by Enterprise Singapore on a per-project basis, not by us. Custom AI agent builds typically fall under the Innovation & Productivity pillar (Automation, Process Redesign, Product Development). Standard SME support is up to 50% of qualifying project costs; higher quanta are case-by-case under the Sustainability overlay. On the discovery call we confirm shape and help you draft the case.
How is this different from PSG-listed AI tools?
PSG (Productivity Solutions Grant) covers pre-approved off-the-shelf software with fixed scope. EDG covers custom development and consulting — which is what a tailored AI agent actually is. PSG is faster but rigid; EDG is bespoke. Most ROI-positive AI agent deployments are EDG-shaped because they integrate into your specific workflow.
How can lightweight models match frontier quality?
Most agent work is context-bound, not reasoning-bound. Sonzai is built around Gemini 3.1 Flash Lite — at $0.25/$1.50 per million input/output tokens, ~20× cheaper on output than GPT-5.5 ($30/M) or Claude Opus 4.7 ($25/M), while inheriting the Relationship Layer's persistent memory, personality, mood, knowledge graph, and relationship state in every prompt. For regulated workloads, BYOM (Llama, Qwen, DeepSeek, fine-tunes) self-hosted via vLLM, Ollama, or TGI — same Relationship Layer, your hardware.
Where is data hosted? Is it PDPA-compliant?
We're a Singapore-incorporated company (Sonzai Labs Pte Ltd) and operate under the PDPA. Data residency, retention, and processing are scoped per engagement and documented in your project SOW. For sensitive deployments we support private regions and on-premise integration patterns.
What's the typical engagement timeline?
A typical custom AI agent runs 4–8 weeks from discovery to production pilot. Discovery and scoping (week 0), build (weeks 1–3), integration and pilot (week 4), scale and optimise (month 2+). EDG approval typically adds 6–12 weeks before kickoff.
Do you support multilingual deployments — Mandarin, Bahasa, Tagalog?
Yes. The Relationship Layer is model-agnostic — pick the LLM that handles your target language best. We've shipped agents that operate across English + Mandarin + Bahasa across SEA. Personality, memory, and relationship state all carry across languages for the same user.
What's the smallest engagement you take?
Discovery calls are free. Pilot builds typically start at the EDG project floor (~S$30K) so a 50% claim makes the maths work. We will tell you on the discovery call if managed-build is overkill and you'd be better served self-serving on platform.sonz.ai.
YOU'RE ONE CALL FROM
A COMPOUNDING TEAMMATE.
30 minutes with the founders. We confirm if it's a fit, what it's worth to your business, and whether EDG covers half. You walk away with a plan either way.
5 minutes · downloadable PDF · we get a copy too
Sonzai Labs Pte Ltd · Registered & operating in Singapore