10 · Collect
The money that slips when nobody chases.
Rent, deposits, and arrears leak wherever a follow-up depends on someone remembering. Sonzai runs the payment chases in each tenant's language, on schedule, and pulls in a person only when it needs one.
The problem
Chasing money is nobody's favorite job.
So it doesn't get done on time. A payment is a week late and nobody noticed. The reminder is awkward to send, so it waits. The arrears build quietly until they're a real problem, and the cash you were owed was sitting there the whole time.
It's not that anyone forgot on purpose. It's that consistent, on-time chasing across every tenant is more than a person can hold, and the awkward ones always slip.
How it works
Every chase, on time, without the awkward.
- 1
Track what's owed
Rent, deposits, and arrears are watched across every tenant, so a late payment is caught the day it's late, not the month.
- 2
Chase on schedule
The reminder goes out on time, every time, in a tone that fits the tenant and the situation. No one has to steel themselves to send it.
- 3
Make it easy to pay
The message carries what's owed and the way to pay it, so settling up is one step, not a phone-tag chain.
- 4
Escalate when it matters
If it keeps slipping, it pulls in a person with the full history, so the hard conversations land with someone who has context.
What it does
The cash you're owed, collected.
Catches late the day it's late
Every balance is watched, so a missed payment surfaces immediately instead of in next month's report.
Chases on schedule
The follow-up goes out on time, every time, so nothing waits because the reminder was uncomfortable to send.
Messages that fit the tenant
A first nudge reads differently from a third. Each one is written for the person and where they are, not a template blast.
One step to pay
The chase carries the amount and the way to settle it, so paying is easy and the money comes in faster.
Escalates with full history
When a person needs to step in, they get the whole thread and the context, so the hard call isn't a cold one.
Writes back to your books
It runs on top of your accounting and property systems, reading balances and writing the activity back.
The learning loop
It learns what actually gets people to pay.
Which reminder works, at what time, for which tenant. Every settled balance teaches the system, and because it shares the same record as tenant management, a payment problem and a churn risk are read together, not in separate silos.
One system, ten products
The rest of the operating system
Your move
Collect the cash you're already owed.
See how Collections runs every payment chase on time and in the right tone, makes paying one step, and pulls in your team only for the cases that need a person.