08 · Operate
Your documents, finally working for you.
Contracts, listings, house rules, SOPs. They hold the answers, but nobody has time to read them. Sonzai reads every document into a living knowledge base your agents and tenants can simply ask.
The problem
The answer is on page 34. Nobody reads page 34.
A tenant asks what their lease says about subletting. An agent needs the cancellation terms on a listing. The answer is written down, in a 40-page document nobody wants to open. So the question goes to a person, who opens the document and reads it for them.
Multiply that by every tenant, every listing, every contract, and your documents have quietly become a full-time job.
How it works
Read once. Answer forever.
- 1
Upload
Drop in the contracts, listings, house rules, and SOPs you already have. No reformatting, no tagging.
- 2
Read
Sonzai reads every document into one living knowledge base, so the content is queryable instead of just stored.
- 3
Answer
Agents and tenants ask a plain question and get the specific answer, quoted from the document it lives in.
- 4
Supersede
Upload a new version and it replaces the old one. The base always answers from the current document, not last year's.
What it does
Every document, one question away.
Reads any document
Contracts, leases, listings, policies, manuals. If it's a file, it goes into the base and becomes askable.
Answers quote the source
Every reply points to the exact document and section, so an agent or tenant can trust it and check it.
Newer versions win
Re-upload a revised lease or price list and it supersedes the old one. No stale terms slipping into answers.
Safe for tenants to use
Expose the parts you want tenants to self-serve, so they get instant answers without reaching your team.
No more re-reading
The question that used to mean opening a 40-page file gets answered in a sentence, with the page attached.
Feeds the rest of the suite
The same documents inform concierge, tenant management, and collections, so every product answers consistently.
One record underneath
Your files become part of the record.
The knowledge base sits on the same Mind Layer as everything else, so a clause in a contract and a fact about a tenant live in one place. Ask once and the answer draws on both.
One system, ten products
The rest of the operating system
Your move
Make your documents answer questions.
See how the knowledge base turns the contracts, listings, and policies you already have into instant, sourced answers for your team and your tenants.